We have an apology...
May. 31st, 2007 06:24 pmLJ issues a statement
Well, took 'em long enough, but looks like our journals are going back up. They better, or there'll be hell to pay.
At least they are admitting they made a mistake.
ETA: Reading through the comments to the post, I'm starting to feel sympathyand a tiny bit of admiration for
barakb25. None of it excuses the complete lack of communication (not to mention the absolute fuck-up in the first place), but he sounds sincere, apologetic, and dignified in his statements. (Chris Williams, start taking notes - this is how you apologise!) Of course, I retain the right to withdraw this comment if the communities and journals don't get back up in the next couple of days :)
Well, took 'em long enough, but looks like our journals are going back up. They better, or there'll be hell to pay.
At least they are admitting they made a mistake.
ETA: Reading through the comments to the post, I'm starting to feel sympathy
no subject
Date: 2007-05-31 11:35 am (UTC)He's dealing well with it, that's for sure. But I'm not entirely convinced that this isn't just more of "the motive is money" since a lot of people have started making noise about taking their account money elsewhere.
And the overall attitude displayed over the last few days is not encouraging. Even a "we know there's shit going down, please wait while we sort it out - we will have an answer for you, but you have to be patient" post would have appeased the masses somewhat.
no subject
Date: 2007-05-31 01:43 pm (UTC)Yes, I agree that something should have been said before now. I don't think they expected half the reaction they got. (And I'm somewhat cynical, and think that if they hadn't deleted
Right now, I'm just waiting to see if things go back up. They can't go back in time and fix their fuck-ups, but they can damn well try and fix them now.